상담 [기타] Very Bad Customer Service
카일가로 2009-10-09
주소 :
My Apartment complex had the gas pipes checked for leaks today, October 9th. A notice was posted that we should give our home keys to the 경비실 if we weren't going to be home during the posted hours. I gave my keys to the 경비실 October 8th. Your worker, 정은**, did not even check to see if keys were given to the 경비실. She posted a notice on my door that she had been there and please call her. When I did call her she said I had to be home later in the day or on the weekend to have my pipes checked. If she had done her job properly and checked for keys, there wouldn't have been a problem. I hope in the future you will not inconvenience me again.
답변Very Bad Customer Service

Please accept our apologies for the awkward situation you regarding what inspector didn't do her job properly. And we have arranged that district company, Seo-hae Citygas company, should guide their employees in service education. Sincere apologies again. 더 궁금하신 사항은 전화 : 02-554-7721, 070-8282-8300, 팩스 : 02-554-1433~4로 문의주시기 바랍니다. 한국도시가스협회 서울 강남구 역삼동 677-25 큰길타워 12층